Emergency Numbers for Scooter Riders in Bali: Police, Hospitals
By the SiapPergi Editorial Team · Published 11 October 2026 · 6 min read
The moment after an accident is the worst time to look up an emergency number: your hands are shaking, the signal is weak, and you don't know how to describe where you are. This article is the list you should save before you start the engine: the national emergency numbers that work in Bali, hospitals with emergency departments by area, how to get help with a flat tyre or breakdown, and how to share your location so help arrives fast.
Emergency numbers in Bali
| Situation | Number | Details |
|---|---|---|
| Any emergency | 112 | Integrated emergency line, free of charge; the operator connects you to police, ambulance or fire brigade |
| Police (accident, theft, crime) | 110 | Police service, free of charge |
| Ambulance | 118 / 119 | 119 is the medical emergency service (PSC 119) |
| Fire | 113 | Fire brigade |
| Search & rescue (sea, cliffs, mountains) | 115 | Basarnas |
| Breakdown, flat tyre, lost key | Rental's WhatsApp | Save it before you set off |
112 can be called from a mobile phone without credit. If one number is busy or doesn't connect, try another or ask locals nearby for help. In Bali, locals and pecalang (customary village security guards) are generally quick to help and know the nearest medical facility.
Before your first day of riding, save these numbers in your phone contacts with the prefix '00 Emergency' so they appear at the top. Also keep a paper copy in your wallet in case your phone gets damaged.
Hospitals with emergency departments by area
For minor injuries, a 24-hour clinic in the tourist areas is enough. For head injuries, broken bones, or an unconscious casualty, go straight to a hospital with a full emergency department. The list below covers well-known major hospitals; confirm the latest address on Google Maps.
| Your area | Nearest referral hospital | Notes |
|---|---|---|
| Denpasar | RSUP Prof. Dr. I.G.N.G. Ngoerah (formerly RSUP Sanglah) | Bali's main referral hospital |
| Sanur | RSUD Bali Mandara (Jl. Bypass Ngurah Rai) | Owned by the Bali provincial government |
| Kuta, Legian, Seminyak | BIMC Hospital Kuta; Siloam Hospitals Bali (Jl. Sunset Road) | Used to treating foreign tourists |
| Nusa Dua, Jimbaran, Uluwatu | BIMC Hospital Nusa Dua | ±30–45 min from Uluwatu |
| Canggu | Local 24-hour clinics; serious cases to Kuta/Denpasar | ±30–45 min to a major hospital |
| Ubud | 24-hour clinics in Ubud; serious cases to Denpasar | ±45–60 min to Denpasar |
| Lovina, Singaraja | RSUD Kabupaten Buleleng (Singaraja) | Main referral hospital for North Bali |
| Amed, Candidasa | RSUD Kabupaten Karangasem (Amlapura) | Main referral hospital for East Bali |
Journey times are estimates outside rush hour. If you're staying far from town, for example in Amed or Lovina, find out where the nearest clinic is on day one.
First steps after an accident
- Secure the scene. Move the scooter aside if you can, switch on the hazard lights, and get yourself away from traffic.
- Check the injured. Don't remove the helmet or move anyone complaining of neck/back pain, unless there's immediate danger such as fire.
- Call 112 or 118/119 if anyone is hurt. Say what happened, how many are injured, their condition, and the location.
- Document it. Photograph the position of the vehicles, the other party's number plate, and the damage. Note the names and numbers of witnesses.
- Contact the rental and, if needed, the police on 110 for an official report, which insurers often require.
Full steps after an accident, including dealing with scooter damage and costs, are in flat tyres, breakdowns & accidents on a rental scooter.
How to share your location quickly
Many roads in Bali don't have clear names, especially in villages or through the rice fields. The fastest ways:
- Open Google Maps, tap the blue dot of your location, then share your location via WhatsApp with the rental or a contact who can pass it on.
- Mention the nearest landmark: the name of a temple, school, petrol station, minimarket, or a hotel you can see.
- Read out the Plus Code shown in Google Maps (e.g. '7CMX+2F Ubud') if the operator asks for it.
- If you don't speak Indonesian well, ask a local to help talk to the operator.
Example of what to say on the phone
The operator needs three things: what happened, who's injured, and where. Speak slowly and clearly, for example: 'Good afternoon, there's been a single-scooter accident. One person is injured in the leg and is still conscious. The location is Jalan Raya Pejeng, Gianyar, near the petrol station; I can send a location pin.' Don't hang up before the operator has finished asking questions, and keep your phone on, as the operator or ambulance may call back.
If you're not injured but witness someone else's accident, still call 112 and wait somewhere safe until help arrives. Don't give drinks to a casualty who is unconscious or seriously injured.
Not a medical emergency: breakdowns, flat tyres, running out of fuel
| Problem | Contact first | Alternative |
|---|---|---|
| Flat tyre | The rental (ask about their policy) | Roadside tyre-repair stalls, usually a few tens of thousands of rupiah |
| Breakdown / won't start | The rental, for remote troubleshooting or a replacement scooter | The nearest authorised Honda (AHASS) or Yamaha workshop |
| Out of fuel | Push to the nearest petrol station/roadside fuel seller | Bottled fuel sellers are found in many villages |
| Keyless fob dead | The rental | Hold the fob close to the knob, move your phone away |
| Scooter stolen | Police 110 + the rental | Keep photos of the STNK & plate for the report |
Detailed guides for each problem: fuel, petrol stations & scooter parking, how to use the NMAX & PCX smart key, and if your rental scooter is lost or stolen.
What to prepare before you ride
- The rental's WhatsApp number and a backup number if there is one.
- Your accommodation address written down, plus its Google Maps pin.
- Your travel insurance policy number and emergency line. Make sure the policy covers riding a scooter and check the conditions (usually a valid licence and a helmet).
- Photos of your passport/ID, licence and the scooter's STNK on your phone.
- Blood type and allergies (if any) on your phone's lock screen or in your wallet.
- A small power bank. A dead phone on a mountain road is an often-underestimated problem.
Foreign visitors should also save the number of their embassy or consulate; several countries have consular offices in Denpasar.
Conclusion
Emergency numbers are only useful if they're saved before you need them. Save 112, 110, 118/119 and your rental's number, know the nearest hospital to where you're staying, and get used to sharing your location through Google Maps. More prevention tips are in safety tips for riding a scooter in Bali. When you book a scooter rental in Bali through SiapPergi, ask from the start for the rental's help number and what they do if the scooter breaks down, for example with a scooter rental in Ubud, where many routes climb steeply.
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Frequently asked questions
What are the emergency numbers in Bali?
112 for the integrated emergency line (free of charge), 110 police, 118/119 ambulance, 113 fire brigade, and 115 Basarnas (search and rescue).
Which hospital is nearest to Kuta for a scooter accident?
BIMC Hospital Kuta and Siloam Hospitals Bali on Jalan Sunset Road. For serious cases, Bali's main referral hospital is RSUP Prof. Ngoerah in Denpasar.
Who should I contact if my rental scooter breaks down?
The rental first, as they can talk you through it or replace the scooter. If you're far away, an authorised or general workshop nearby can help once the rental agrees.
Can I call 112 without phone credit?
Yes. Calls to 112 are free and the operator connects you to the right service, such as police, ambulance or fire brigade.
How do I describe my location if I don't know the street name?
Share your Google Maps pin via WhatsApp, mention the nearest landmark such as a temple, petrol station or minimarket, or read out the Plus Code from Google Maps.
This article follows the SiapPergi editorial policy: facts are checked, prices are given as ranges, and mistakes are corrected. Spotted something wrong? Report a correction.