Changing or Cancelling a Bali Scooter Rental: Dates, Flights, Hotels & What It Costs

A lot of rental booking pages make you pay first and then hide the cancellation rules in the small print. Booking a scooter in Bali with SiapPergi works the other way round: you reserve on WhatsApp, nothing is paid until the scooter is in front of you, and changing your plans is a message in the same chat. That doesn't mean changes are meaningless — in busy weeks a reserved scooter is one that someone else couldn't get — so here is how each kind of change works, honestly, and how to make it painless for everyone.

Why there's nothing to refund

When you book a scooter rental in Bali with us, the admin confirms the scooter, the dates, the total and a delivery time. You pay in Indonesian Rupiah at handover, by bank transfer or e-wallet, after you've seen the bike. So if you cancel before delivery, you haven't paid anything and there is no refund process, no card dispute and no voucher. This is also the simplest protection against the most common rental trap in Bali: paying a 'deposit' online to someone you've never met — see upfront payment scams.

What we do ask: tell us as early as you can. A cancelled scooter can go to another traveller, especially in July–August and over Christmas, when bikes run out.

Changing your dates

• Send the new dates in the same WhatsApp chat ("Change: from 12 to 18 Dec instead of 10 to 16").
• The admin checks what's free and confirms. Most date changes outside peak weeks are easy; in peak weeks the same model may not be free and you may be offered a similar one.
• The price is recalculated, not penalised: the system takes the cheapest mix of daily, weekly and monthly rates for the new length. Minimum rental stays 2 days.
• Booking far ahead for a peak period? Read booking in high season.

Delayed or changed flight

If your scooter is being delivered to Ngurah Rai Airport or to your hotel on arrival day and your flight moves, message the new arrival time as soon as you know it. Delivery is rearranged around the new time. Landing very late? Many travellers take a taxi to the hotel and have the scooter delivered the next morning instead — see landing in Bali at night.

Changing hotels or the delivery address

Moving from Canggu to Ubud halfway through, or found a better villa? Send the new Google Maps pin. Delivery and pick-up anywhere in mainland Bali are included in the price, so changing the address before delivery costs nothing. If you want to keep one scooter while you move between areas, say so — or see one-way scooter rental for picking up in one area and handing back in another.

Changing the scooter model

Booked a Honda BeAT (Gen 4–5) but your travel partner now wants to ride two-up to Kintamani? Ask to switch to a bigger scooter such as the Honda PCX (IDR 150,000/day) or the NMAX (IDR 150,000/day). It depends on availability for your dates, and the total is recalculated at the new model's catalogue price. Not sure which one? Best scooter for exploring Bali compares them by route.

Shortening or extending during the rental

• Extending is the most common change. Message before your end date; if the scooter is free, you keep it and pay the extra days. When a weekly or monthly rate makes it cheaper, it's applied automatically — details in how to extend your scooter rental.
• Ending early after delivery: tell us when and where to collect the bike. Because the rental was agreed for a set number of days and paid at handover, ask the admin how the unused days are handled before you decide — it's better to agree this in writing on WhatsApp than to assume.

Cancelling completely

Send one message: "Please cancel my booking for (dates / name)." That's it. You'll get a confirmation. There's no fee because you haven't paid anything. Please don't simply not show up at the delivery address — the rider who brings the scooter has crossed Bali to meet you.

A template for any change

Keep everything in one WhatsApp chat. It's your written record of what was agreed — dates, price and delivery time — which is far better than a phone call.

Booking (or re-booking) a scooter in Bali

• Delivered to you — hotel, villa, home or Ngurah Rai Airport, anywhere in mainland Bali, with pick-up at the end. No delivery fee.
• Pay in Indonesian Rupiah when the scooter arrives (bank transfer or e-wallet). Nothing is paid in advance.
• No deposit, and your passport is not held — you only show it with your licence at handover.
• 2 helmets with every scooter. Minimum rental 2 days.

Prices from IDR 70,000 per day. See the full Bali scooter rental catalogue or a model page such as the Honda Scoopy (IDR 90,000/day).

Change or book my scooter on WhatsApp