Frequently asked questions
How do I book an activity?
Open the activity, choose a date and the number of participants, tap “Check availability”, fill in your details and tap “Book now, pay later”. You get a booking code (SP…) and the partner confirms availability and the final price on WhatsApp.
Do I need an account to book?
No. You can book without an account. A free account keeps all bookings made with your email in one place, lets you cancel from your account and write reviews.
How do I pay?
Right now you pay the partner directly as agreed on WhatsApp (for scooter & car rental: when the vehicle is delivered). Online payment through SiapPergi is coming.
Can I cancel?
Each activity shows its own cancellation policy. Cancel from your account or contact the partner on WhatsApp in time.
I forgot my password
Password reset by email isn't available yet — message us on WhatsApp from the number on your account and we'll help you log in again.
Are the reviews real?
Yes. Only SiapPergi members can review, one review per member per activity, and ratings can't be bought.
What does the blue check mean?
Our team has checked that account holder's ID. It's free and can't be bought. It confirms identity — always read the reviews and listing details too.
Why are some prices shown in other currencies?
You can choose a display currency in the header. These are estimates from today's exchange rate — prices are paid in Indonesian Rupiah.
About SiapPergi
SiapPergi (“ready to go”) is a Bali travel marketplace. We connect travellers with local tour guides, drivers, activity providers and our own scooter & car rental — with fixed prices, real reviews and support in English and Indonesian.